FAQ
Digitplus offers a range of services, including custom-built desktops, IT asset procurement and management, system diagnostics and troubleshooting, server and storage solutions, maintenance services, and ongoing customer support.
Absolutely! Our custom-built desktops are tailored to meet your specific needs, allowing you to choose the components that best fit your requirements for gaming, creative work, or business applications.
The typical turnaround time for building and delivering a custom desktop is between 7-14 business days, depending on the complexity of the build and component availability.
Yes, Digitplus offers comprehensive ongoing support for all our services, including post-sale assistance, troubleshooting, upgrades, and maintenance for custom-built desktops and IT systems.
We provide a warranty that typically ranges from 1 to 3 years, covering hardware defects and component failures, along with options for extended warranties for additional peace of mind.
Yes, our custom-built desktops are designed with upgradability in mind, allowing you to easily replace or add components as your needs change.
Our IT asset procurement and management service includes sourcing, purchasing, deploying, and managing IT equipment, ensuring your business has the right tools to operate efficiently.
Each custom desktop undergoes rigorous testing to ensure optimal performance and reliability before delivery. We use only top-quality components from trusted manufacturers.
Yes, we provide remote support for software-related issues and diagnostics, ensuring that you receive timely assistance without needing an on-site visit.
Our maintenance services include regular hardware inspections, software updates, system optimizations, and on-site support, all designed to keep your custom-built desktops and IT systems running smoothly.
You can reach our customer support team via phone, email, or live chat on our website. We’re also available on social media for quick questions.
Digitplus serves a variety of industries, including gaming, creative arts, education, small businesses, and corporate sectors, providing tailored IT solutions to meet their unique needs.